Privacy Policy
Last updated: 19 August 2026
1. Overview
This policy explains how Cai Resorts ("we", "us") collects, uses and protects information when you use this website. We keep data collection to the minimum needed to respond to bookings and inquiries.
2. Information We Collect
- Details you submit through forms: name, phone number, email address, dates, party size and any message you provide.
- Booking preferences such as room type, extras and special requests.
- We do not collect payment card details on this website.
3. How We Use Your Information
- To respond to bookings, reservations and inquiries (including via phone, email or WhatsApp).
- To prepare quotes for conferences, events and services.
- To improve the content and usability of this website.
4. Cookies
We use only essential cookies required for the site to function (for example, remembering your cookie choice). No advertising or tracking cookies are used. You can clear cookies at any time in your browser settings.
5. Sharing
We do not sell your information. Details may be shared only with service providers strictly needed to fulfil your request (for example, a booking system once connected).
6. Retention & Your Rights
Inquiry details are kept only as long as needed to serve you. You may request access to, correction of, or deletion of your information at any time by contacting us.
7. Contact
Email: reservations@cairesorts.co.ke · Phone/WhatsApp: +254 713 042098